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Terms and Conditions

CONTENTS:
   Terms and Conditions for the use of the website www.grayrock.co.uk
   Terms and Conditions for bookings


TERMS AND CONDITIONS FOR USE OF THE WEBSITE, www.grayrock.co.uk
In these Terms and Conditions "Grayrock" refers to Grayrock Ltd.

ACCEPTANCE OF TERMS

By accessing the content of www.grayrock.co.uk("the Website") you agree to be bound by the terms and conditions set out herein and you accept our privacy policy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave immediately.
You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.
You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

MODIFICATION
Management reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.
Management have complete discretion to modify or remove any part of this site without warning or liability arising from such action.

LIMITATION OF LIABILITY
Management will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.
Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of Grayrock, its employees or agents.

COPYRIGHT
All intellectual property of Grayrock such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Grayrock.
By using the Website you agree to respect the intellectual property rights of Grayrock and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.
 
DISCLAIMERS
The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.
The information contained with the Website is provided on an "as is" basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.
We do not guarantee uninterrupted availability of the www.grayrock.co.ukWebsite and cannot provide any representation that using the Website will be error free.

THIRD PARTIES
The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

SEVERANCE
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

GOVERNING LAW AND JURISDICTION
This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.

TERMS AND CONDITIONS FOR BOOKINGS Cancellation Policy
If you are unable to attend a course that you have booked, please let us know as soon as possible
If you have arranged for a colleague to attend in your place, this will be accommodated at no charge
If you cancel more than 4 weeks before the date of the course, you will only be charged a £25 administration fee.
If you cancel within 4 weeks of the course, you will be charged the full course fee but we will give you a free place on another of our courses (of equal value).

PRIVACY POLICY
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the relevant Data Protection Acts).
We collect information about you for 2 reasons: firstly, to process payments and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent, either explicitly, or by opting in to one of our email lists.
We will give you the chance to refuse (or unsubscribe from) any marketing email from us in the future.
The type of information we will collect about you includes:
your name
address
phone number
email address
credit/debit card details(only stored for current transaction)
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. Click here to view our full Privacy Policy
For more information: Tel: 02380-487592
or email: info@grayrock.co.uk